S2E5 RateIt CEO, Michael Momsen: A leader in customer experience & experience with a leading podcast

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To help position himself as a leader in the field of customer experience, RateIt’s CEO Michael Momsen teams up with Wavelength Creative’s Adam Jaffrey to produce Customer Experience Leaders, a fortnightly podcast to unpack the best practices in customer service.

Michael says podcasting is like what Instagram was when in the beginning – if you jump in now, you can build your influence in the burgeoning medium. Podcasting over time, he says, is a particularly useful tool to grow a loyal tribe of listeners; and it allows you to connect with influencers in your market.

Presented by SoundCartel’s Nick Schildberger and Chris Ashmore.


Customer Experience Leaders podcast